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Forum Discussion
Sourmarie
Mar 18, 2025Aspirant
Rbr50 magenti light v.2.7.5.6
solid magenta. I've moved satellite to 3 feet away. I've changed wires from spectrum modem. I've confirmed i have internet by going straight from modem to pc. Help.
- Mar 18, 2025pc is on line. satellite is blue
FURRYe38
Mar 18, 2025Guru
Was the RBS updated as well? Any and all RBS should be updated first before the RBR is.
Try to re-sync the RBS to the RBR?
Sourmarie
Mar 18, 2025Aspirant
ok trying sync again. I have white light spinning on router, now stopped. internet still down
- SourmarieMar 18, 2025AspirantWhite lights on both router and satellite, I'm rebooting pc. Tried to open Gmail no go.
- FURRYe38Mar 18, 2025Guru
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.