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Stutters's avatar
Stutters
Aspirant
Sep 30, 2023

RBR50 mystery - PlayStation forcing star topology

Hi all. I have an RBR50 and 3 RBS50 satellites, all on the latest firmware (updated manually). My house is long and thin, with the RBR50 toward one side by necessity. I therefore have one satellite i...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 03, 2023

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

What is the size of your home? Sq Ft?

 

What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰️

  • Stutters's avatar
    Stutters
    Aspirant
    Oct 04, 2023

    Thanks for getting back to me.

     

    Answers below. Any idea why a PS5 may be causing the Daisy Chain to break down? I've run some further tests, and it's definitely this device that's the problem.

     

    What Firmware version is currently loaded?

     

    v2.7.5.4 on all devices, though the problem definitely occurred on the previous firmware as well.

     

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    I have my Orbi's set up in Bridge mode. I'm using a FRITZ!Box 7530 modem.

     

    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    Check.

     

    What is the size of your home? Sq Ft?

     

    About 2,800

     

    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.

     

    The first satellite is about 40ft. The second is a further 30ft. I've moved them around a little, but to no effect.

     

     

    • KevinLiT's avatar
      KevinLiT
      NETGEAR Moderator
      Oct 13, 2023

      Hello Stutters ,

       

      Welcome to the NETGEAR Community!

       

      I understand that you are experiencing issues with your network topology settings. Please toggle the Daisy-Chain Topology off/on then restart your Orbi Mesh system (If it is on toggle it off then on again). 

       

      Please navigate to the following settings from your Orbi admin page:

      ADVANCED
      Advanced Setup
      Wireless Settings
      Backhaul Topology
      Toggle Enable Daisy-Chain Topology
      Then, Restart your Orbi Mesh System

       

       

      Best,
      Kevin
      Community Team

      • Stutters's avatar
        Stutters
        Aspirant
        Oct 13, 2023

        Thanks for this Kevin.

         

        After having the PS5 disconnected from the network for a week, I reconnected it and it's behaving correctly. Before, the mesh would get confused within a couple of minutes, now it's been stable for a few days.

         

        If it happens again, I'll try your solution and report back!