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Forum Discussion
RBR50 no internet connection
I recently set-up my Orbi RBR50. My mobile devices are connected with internet, but my laptop joins the network but has no internet connection. Any help appreciated.
@PrepaidGiftBalance wrote:I recently set-up my Orbi RBR50. My mobile devices are connected with internet, but my laptop joins the network but has no internet connection. Any help appreciated.
Connecting to the internet does not require a firmware update. Depending on which firmware is installed on the Orbi, there may reasons to update firmware, but "connecting" is not one of them.
Perhaps a little more information will help clarify the situation.
The Orbi was working previously, and nothing has changed?
The general recommendation is to do this:
Power off the Orbi and the ISP modem.
Ensure that the ethernet cable goes from the Orbi yellow (WAN) port to the modem.
Power on the modem and wait 2-3 minutes until it stabilizes. (Yes, computers are not speedy.)
Power on the Orbi and observe the "ring lights" at the top in the context of these instructions:
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean