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RBR50 no longer showing Detected Devices
As the subject says I can no longer see any connected devices in the iOS app or a web browser. This all started when the Armour Subscription expired. I have a ticket with tech support but Im getting ...
- FWIW the latest firmware 2.5.1.8 solved this issue. the devices are now showing under the app and the web interface. thanks
MCO79 wrote:As the subject says I can no longer see any connected devices in the iOS app or a web browser.
But do your devices work/respond?
FURRYe38 & Retired_Member That information was mentioned above. Yes a hard reset has been done, yes the devices connected still work. This all occured after the Bitdefender expired. I should probably renew it and see if it starts working.
Try a reset on the RBR and this time don't setup any Armor or BitDefender...Devices should be seen. I don't use Armor or BitDefender or Circle.
I dont think I had a choice it was just ON when I set things up if I recall.
MCO79 wrote:I dont think I had a choice it was just ON when I set things up if I recall.
There is a specific step during setup where Netgear strongly pushes Bitdefender and Disney Circle, and the option not to enable them is not exactly hidden, but certainly not highlighted. It is a distinct choice, just not an obvious one.
If your devices work what's the problem?
