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MCO79's avatar
MCO79
Tutor
Mar 03, 2020
Solved

RBR50 no longer showing Detected Devices

As the subject says I can no longer see any connected devices in the iOS app or a web browser. This all started when the Armour Subscription expired. I have a ticket with tech support but Im getting ...
  • MCO79's avatar
    MCO79
    Mar 14, 2020
    FWIW the latest firmware 2.5.1.8 solved this issue. the devices are now showing under the app and the web interface. thanks
Retired_Member's avatar
Retired_Member
Mar 03, 2020
MCO79 wrote:

As the subject says I can no longer see any connected devices in the iOS app or a web browser. 

 

 

 

But do your devices work/respond?

 

MCO79's avatar
MCO79
Tutor
Mar 03, 2020

FURRYe38  & Retired_Member  That information was mentioned above. Yes a hard reset has been done, yes the devices connected still work. This all occured after the Bitdefender expired. I should probably renew it and see if it starts working.