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RBR50 no longer showing Detected Devices
As the subject says I can no longer see any connected devices in the iOS app or a web browser. This all started when the Armour Subscription expired. I have a ticket with tech support but Im getting ...
- FWIW the latest firmware 2.5.1.8 solved this issue. the devices are now showing under the app and the web interface. thanks
FURRYe38 & Retired_Member That information was mentioned above. Yes a hard reset has been done, yes the devices connected still work. This all occured after the Bitdefender expired. I should probably renew it and see if it starts working.
Try a reset on the RBR and this time don't setup any Armor or BitDefender...Devices should be seen. I don't use Armor or BitDefender or Circle.
I dont think I had a choice it was just ON when I set things up if I recall.
MCO79 wrote:I dont think I had a choice it was just ON when I set things up if I recall.
There is a specific step during setup where Netgear strongly pushes Bitdefender and Disney Circle, and the option not to enable them is not exactly hidden, but certainly not highlighted. It is a distinct choice, just not an obvious one.
IT will be seen after the setup wizard completes and you reach the main web page on the RBR. You have to reset the RBR and walk thru the setup wizard.
MCO79 wrote:I dont think I had a choice it was just ON when I set things up if I recall.
Ok I'll have to wait until the weekend, its a hassle to start over. I'll let you know how it goes. Thanks for the tips.
