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Forum Discussion
RBR50 no longer works - factory reset does not work
Hello all Was hoping for some help - my RBR50 stopped working - now the lihght in the back is green, but when i try to do things like reset, 15 secs, then reset while power cycle etc...nothing happe...
what happens when you push and hold reset for up to 30 seconds?
Nothing - light stays green
are you able to hardwire a pc/laptop into the router and connect to it?
Tried, unable to
what modem/gateway is it connected to?
Had it on Virgin Superhub - disconnected and simply use the Virgin modem now.
If you disconnect the router from the hub/modem entirely, then reboot the router, will a pc/laptop be able to connect/log into it?
thank you for your response! Unfortunately nothing happens.
It does not feel like it is rebooting either...(top lights are not coming on on the router)