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SdeGat's avatar
SdeGat
Apprentice
Jan 07, 2022
Solved

RBR50 on Xfinity: Avoiding two separate networks?

I recently got the Xfinity internet/TV service (called Hélix over here) and just plugged in my RBR50 into one the Xfinity box ports and that was it. Everything has access to the internet including th...
  • CrimpOn's avatar
    Jan 07, 2022

    This is an awkward question. There are two WiFi networks because the Xfinity  and the Orbi are both creating WiFi networks.  Putting the Orbi into Access Point (AP) mode will not change that.

     

    If all of the devices that are currently connected to the Xfinity WiFi are connected instead to the Orbi WiFi, then everything will be on one network and everything will be 'visible' to everything else.

     

    Most customers would go into the Xfinity management system and disable WiFi because it is no longer needed.

     

    It is an awkward question because there is an additional complication.  The Xfiniity router and the Orbi router are both 'routers'.  This creates what is called a "Double NAT". (do an internet search) Thousands of customers are blissfully unaware that having "two routers" can be a problem because none of their activities are affected.  For those few who ARE affected by a Double NAT, there are a number of solutions.

     

    Bottom Line: Only have one WiFi network. Turn off the Xfinity WiFi and connect all devices to the Orbi WiFi.