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Forum Discussion

terrychau's avatar
terrychau
Aspirant
Jul 16, 2021

RBR50 Orbi app speed vs Device speed

My Orbi app shows a download speed of 50 mbps and with no other devices active, my device speed is only 22mbps even though I'm only 10 feet away from router. I've renewed my lease without any improvements 

8 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    1. what firmware are you on? 

    2. how are you testing the speeds? (what device, app, server, etc)

    3. are you testing over 2.4ghz or 5ghz? 2.4ghz is slow and sensitive to interference

    • terrychau's avatar
      terrychau
      Aspirant

      1. V2.7.3.22

      2. Speedtest on device and as stated Internet Speed option on Orbi app
      3. 5G

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        what modem is it connected to? 

        what speeds do you get hardwired into the router?