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Forum Discussion
mediabiz
Dec 22, 2020Aspirant
RBR50 Orbi Router Cant connect to NBN
Hi, I bought a ORBI RBR50 system a couple of years ago to act as an access point as the WiFi from the iPrimus supplied NBN router was crap. At the time, I needed my VOIP landline, so I had to keep t...
FURRYe38
Dec 22, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Did you power OFF both modem and RBR for 30 seconds then back ON with the modem first then RBR?
Might search the forums here for NGN configurations...I believe you should find some info...
mediabiz
Dec 23, 2020Aspirant
It's got firmware 2.6.1.40 loaded (latest for my region according to the Netgear website).
I don't know manufacturer or model of the modem - it's the standard fibre modem supplied by NBN Co. in Australia.
I performed the power up sequence as specified by Netgear - NBN modem first, wait until modem connects to network then power up ORBI.
I've had varying results in searching both this and other forums on RBR50/NBN connectioin issues. Some say it cant be done as my provider (iPrimus) lock users into thier own routers where others (including iPrimus customer support) say it can be done as per the standard setup procedure.
All I know is the standard router from iPrimus is absolute garbage and is just not performing up to the task.