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Forum Discussion
RBR50 password recovery failure
HI All,
So when logging in to my base station I was prompted to change my password because of security.
So I used a password manager and gave it a strong 20 character including 3 numbers and ...
What browser are you using? Try a different browser, IE11, FF or Opera.
Clear all browser caches, exit the browser then relaunch and go to the routers web page.
I knew you where going to ask for the browser info :)
Sorry for the delay but I did manage to record to error.
First of I'm on a mac (High Sierra 10.13.6) I tried both Chrome and Safari.
I did a reset of my browser cashes and even did a reboot but still the same behavior.
I even went thru the trouble to spinup a windows VM and try edge + Chrome, they both had the same behavior.
So I thought i will be smart here and I used my iphone to record the screen and then i look at it frame by frame until I could read the password ...... clever boy..... however when attempting to use the recoverd from the video password I'm still not allowed to log in.
So maybe the password is too long ? or it has characters that it cant handle ?
password = dH=48{8D72kC)ellaJRG
I have no problem with reseting the router and giving it a new password, it runs in bridge mode so no big deal but I would like to know what the problem is and if this is a password restriction why didn't I get a popup "password not allowed" and what part is not allowed ?
I attached a video file in real speed indicating the behaviour.
(o no I didn't because forum doesn't allow video's, you can download here: https://www.dropbox.com/s/wqmtpbx1y8e6oex/IMG_0441.m4v?dl=0)
Cheers,
