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Forum Discussion
RBR50 password recovery failure
HI All,
So when logging in to my base station I was prompted to change my password because of security.
So I used a password manager and gave it a strong 20 character including 3 numbers and ...
DirkO wrote:
Trying to recover by using the routers serial what then gives me the predefined questions to answer.
Did you actually set up the answers to those questions?
There is a bug in some devices in Netgear's implementation of password recovery. You can get locked into a close loop.
If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process because you can't answer the questions.
I've not seen Orbi implicated in this one before, but you never know.
HI,
Yes, those questions where setup.
If you watch the short clip, you will notice it accepts the recover than redirects to the correct page but immediately redirect you back to the recovery page.
Seems like a bug hopped the orbi train :)
Thank you