NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50 password recovery failure
HI All,
So when logging in to my base station I was prompted to change my password because of security.
So I used a password manager and gave it a strong 20 character including 3 numbers and ...
Be sure to clear out all browser caches and saved PWs with in Chrome. Then exit Chrome then re-lauch and see if the log in page comes up correctly for you. Seems like a Chrome issue if Safari works.
FURRYe38 wrote:Be sure to clear out all browser caches and saved PWs with in Chrome. Then exit Chrome then re-lauch and see if the log in page comes up correctly for you. Seems like a Chrome issue if Safari works.
Isn't Safari a moble app browser?
Both. FF and Opera have both as well.
never heard whether the user is trying to login using a PC or mobile device
Retired_Member wrote:
FURRYe38 wrote:
Be sure to clear out all browser caches and saved PWs with in Chrome. Then exit Chrome then re-lauch and see if the log in page comes up correctly for you. Seems like a Chrome issue if Safari works.
Isn't Safari a moble app browser?
When it comes to password recovery, many of Netgear's manuals specifically state:
"This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser."
michaelkenward wrote:
Retired_Member wrote:
FURRYe38 wrote:Be sure to clear out all browser caches and saved PWs with in Chrome. Then exit Chrome then re-lauch and see if the log in page comes up correctly for you. Seems like a Chrome issue if Safari works.
Isn't Safari a moble app browser?
When it comes to password recovery, many of Netgear's manuals specifically state:
"This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser."
The reason I asked is because of i've heard of others trying to login to their Orbi router using a Iphone app and were told to use a PC.
This might help....https://support.google.com/chrome/answer/95606?co=GENIE.Platform%3DDesktop&hl=en
Here's a video of what happens
feignit wrote:Here's a video of what happens
Thanks
The 401 error makes me ask....have you ever been able to login before now? Any changes to your network, modem?
