NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DirkO's avatar
DirkO
Apprentice
Mar 01, 2019

RBR50 password recovery failure

HI All,   So when logging in to my base station I was prompted to change my password because of security. So I used a password manager and gave it a strong 20 character including 3 numbers and ...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 16, 2019

Be sure to clear out all browser caches and saved PWs with in Chrome. Then exit Chrome then re-lauch and see if the log in page comes up correctly for you. Seems like a Chrome issue if Safari works. 

feignit's avatar
feignit
Star
Aug 16, 2019

Done, same issue. Even happens in Chrome incognito mode. It's as if there's some cached file that just wont go away.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 16, 2019

    Ya seems like something in Chrome is holding on to prior something. I presume since Safari works, FF and Opera will as well.

    feignit wrote:

    Done, same issue. Even happens in Chrome incognito mode. It's as if there's some cached file that just wont go away.