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Forum Discussion

DirkO's avatar
DirkO
Apprentice
Mar 01, 2019

RBR50 password recovery failure

HI All,   So when logging in to my base station I was prompted to change my password because of security. So I used a password manager and gave it a strong 20 character including 3 numbers and ...
Troubleshooting
Sherriebass's avatar
Sherriebass
Aspirant
Oct 01, 2019

I am having same issue where pw flashes by then brings up questions again.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 01, 2019

Be sure to clear out ALL browser caches. Exit the browser then try again. 

Try a different browser to compare. 

 

If all else fails, factory reset the router using the back push pin button for 15 seconds then let go. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.

Sherriebass wrote:

I am having same issue where pw flashes by then brings up questions again.