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Forum Discussion
MacrossMike
Nov 11, 2019Apprentice
RBR50 performance degradation after 2.5.0.38 firmware update
Hi everyone, Updating my Orbi RBR50 router and RBS50 satellites to the latest firmware release package (2.5.0.38) seems to have resulted in a significant deterioration of my network's performance...
- Nov 18, 2019
So... after reverting my RBR50 and RBS50s to firmware 2.3.5.30, which Netgear considers the last stable release, the network slowdown that came out of nowhere is gone. However, this doesn't cure the random spikes in latency that were driving me absolutely spare. After receiving no meaningful assistance from Netgear's dev team, I've opted to just broom my Orbi setup and replaced it with a more reliable mesh system from another manufacturer. Specifically, the Asus ROG Rapture GT-AX11000 WiFi 6 triple-band system. It's proving to be much more stable than the Orbi was and thus far has offered slightly better performance, though it's about 1 1/2 times the size and looks like a futuristic take on Stonehenge.
MacrossMike
Nov 12, 2019Apprentice
FURRYe38 wrote:What are you ISP Speeds UP and down that you pay for?
Others have reported having problems with getting anything near 900Mbps WAN to LAN on wired speeds:
As noted in my original post, my ISP's connection provides a downstream of 360Mbps and an upstream of 25Mbps.
With the (buggy-as-f*ck) current firmware (2.5.0.38 and 2.5.0.40), both WiFi and wired connections display performance losses of 30% or more.
FURRYe38 wrote:Please, make contact with NG support and file a support ticket:
The MyNetgear support site does not offer any option to file a support ticket.
All it offers are links to this community section, which has thus far proved to be pretty useless, and a blatant plug for "premium support" which would be a ripoff at a quarter the price.
FURRYe38
Nov 12, 2019Guru - Experienced User
I think this is a bug that has been plaguing Orbi for a while now. Just not in recent FW builds. This has been on going for a while now.
I haven't seen any slow downs with v38 loaded. I need to load up v40 and test again. I presume I'll probably see the same thing. I do factory resets before and after loading code then setup from scratch and speed test. Even after completing my configuration, speeds are solid on my RBK50 system, 200/10. I don't see any slow downs from the RBR or RBS. My RBR is in a basement area about 30 feet away from the RBR thru two floors. C7800 modem in modem mode only.
You can contact the forum Moderators and ask about this and precent them with your findings and logs please:
I'll be loading up v40 and checking again soon.
MacrossMike wrote:
FURRYe38 wrote:What are you ISP Speeds UP and down that you pay for?
Others have reported having problems with getting anything near 900Mbps WAN to LAN on wired speeds:
As noted in my original post, my ISP's connection provides a downstream of 360Mbps and an upstream of 25Mbps.
With the (buggy-as-f*ck) current firmware (2.5.0.38 and 2.5.0.40), both WiFi and wired connections display performance losses of 30% or more.
FURRYe38 wrote:Please, make contact with NG support and file a support ticket:
The MyNetgear support site does not offer any option to file a support ticket.
All it offers are links to this community section, which has thus far proved to be pretty useless, and a blatant plug for "premium support" which would be a ripoff at a quarter the price.