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Forum Discussion
Solved
RBR50 Problem
My RBR50 router is Ethernet wired to my Virginmedia Internet cable router and has worked fine through this. Today this connecting cable was inadvertently disconnected for a few minutes then plugged b...
The problem seems to be resolved by resetting the RBR50 to factory settings and setting up the system again which includes re-booting the virginmedia router.
The problem seems to be resolved by resetting the RBR50 to factory settings and setting up the system again which includes re-booting the virginmedia router.
Just curious....why do you run your virginmedia router? Why not run the Orbi router solo?
I’m in the UK. My broadband is with virginmedia and comes in through a coaxial type cable - see picture of back of router box. I don’t believe such a cable broadband connection can go directly into the Orbi router - maybe I’m wrong. Anyhow rebooting the virginmedia router and resetting the Orbi to factory settings worked.
sorry the jpeg on my iPad won’t load
Ian_Dickson wrote:I’m in the UK. My broadband is with virginmedia and comes in through a coaxial type cable - see picture of back of router box. I don’t believe such a cable broadband connection can go directly into the Orbi router - maybe I’m wrong. Anyhow rebooting the virginmedia router and resetting the Orbi to factory settings worked.
sorry the jpeg on my iPad won’t load
Generally when a company has to run a router of their own for the customer to connect to, you can ask them to set the router into Bridged mode so that it gives your router (the Orbi) the direct internet IP. I have been doing that and the Orbi has been very stable as a router, much more so than my internet providers router.