Forum Discussion

Aspirant

Jan 16, 2019

Solved

RBR50 Problem

Hi Team I found the following entries in my Log: [remote login failure] from source 185.210.217.244, Friday, December 21, 2018 05:08:33 [remote login failure] from source 62.173.145.228, Monday...

Troubleshooting

ekhalil
Jan 16, 2019
This shows that someone reached to the public IP address and port of Orbi admin page (via the ISP main router) and tried to login but failed, likely because of wrong password.

I also see many of those all the time. If you have a long secure admin password then you should be fine.

The only way to completely get rid of this is to disable Remote Management.

dali70

Aspirant

Jan 16, 2019

Hi Team

Many thx for the replies. I think deactivating the Remoteaccess (in the App) will be the savest way.

kind regards and greets from Switzerland!

schumaku

Guru - Experienced User

Jan 16, 2019

dali70 wrote:

I think deactivating the Remoteaccess (in the App) will be the savest way.

I think you are wrong: Remote Access in the App is not the same as the Remote Management access as configured in the Web based access.

The Remote Access does allow the device to link into a Netgear cloud system, here the App can connect to using Remote Access. This is _not_ what is causing the log entries you have shown.

You have to disable the Remote Management in the Orbi (or Nighthawk, or whatever Netgear router) in the Advanced settings on the Web UI. this is what does expose the router management port to the wild Internet.

dali70
Aspirant
Jan 16, 2019
Hi

But I can not disable it as long it is in the AP-Mode...

So I will check the log day by day...

kind regards!
- schumaku
  Guru - Experienced User
  Jan 17, 2019
  dali70 wrote:
  
  But I can not disable it as long it is in the AP-Mode...
  
  In AP mode there is no interface of the Orbi on the WAN/Internet - so nothing to disable therefore, absolutely correct.
  
  If you still get incoming connections from the Internet to the Orbi AP, double check and disable NAT port forwarding on your router to the Orbi AP LAN IP.
  
  Edit: Can't speak for the Orbi and Orbi App ... for the Nighthawk App or the Genie App access - I find no (!!!) login information in the log, neither for local nor for remote. Very poor...