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Forum Discussion
2558-mata
Jul 05, 2020Aspirant
RBR50 probleme mise a jour
bonjour suite a une mise a jour manuel de mon RBR50 je n'ai plus de connexion internet la base clignote blanc et le bouton on/of passe de vert a l'allumage puis clignote quelques instants rouge p...
- Jul 14, 2020
Hello
my update problem is solved
my firmware installed on the RBR50 was corrupt
I found on the forum the procedure to reinstall the original firmware.
"https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client."
it works without problem.
thank you FURRYe38 for your support.
FURRYe38
Jul 05, 2020Guru - Experienced User
What model Orbi do you have? Is this in regards to the RBR50? Or something else?
Try a power OFF of the ISP modem and RBR for 30 seconds, then back ON with the ISP modem first, then RBR to see if it re-connects. Can try a factory reset on the RBR as well.
2558-mata
Jul 12, 2020Aspirant
Hello
the problem concerns the RBR50 router.
I can no longer access the settings.
there is no more wifi and no connection with the eternet cable despite a factory reset on the RBR and turning off and on the modem and RBR.
- FURRYe38Jul 13, 2020Guru - Experienced User
Please make contact with NG support about this.
2558-mata wrote:Hello
the problem concerns the RBR50 router.
I can no longer access the settings.
there is no more wifi and no connection with the eternet cable despite a factory reset on the RBR and turning off and on the modem and RBR.- 2558-mataJul 14, 2020Aspirant
Hello
my update problem is solved
my firmware installed on the RBR50 was corrupt
I found on the forum the procedure to reinstall the original firmware.
"https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client."
it works without problem.
thank you FURRYe38 for your support.- FURRYe38Jul 14, 2020Guru - Experienced User
Glad you were able to recover it and get it working.
Enjoy. :smileywink: