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Forum Discussion
RBR50 Problems
After experiencing significant problems with my RBR10 in one location, and my RBR50 285 miles away and posting in this community on 3/22/2021 with no solutions provided by Netgear or the community, I...
To Breakaway9
Which firmware version did she walk you back to?
Not a great endorsement for Gearhead. (sigh)
The router issues have been described extensively in the forum since about two days after Daylight Saving Time kicked in and the solution (disable Traffic Meter) has been posted numerous times. I agree entirely that Netgear should have been proactive and posted a "sticky" at the top of the Orbi forum announcing the problem and solution.
Manually changing firmware is one option for addressing the problem, but certainly not the easiest. And, it is certainly strange that the instructions did not mention setting the Orbi to the same SSID/password, which avoids having to reconfigure any devices. Once the problem (devices not connecting) was detected, the appropriate step is to change the SSID/[password, not reconfigure all the devices.
I have been considering a Gearhead subscription for a nagging issue. This report does not encouage me to do so.
Thank you. I am new to this and do not know how to search for solutions. I search for RBR50 problems and I get stuff that has nothing to do with this so I give up.
V2.5.2.4 and now I can't use the Orbi app unless I disconnect from my WiFi and use Anywhere Access. I had to figure that one out on my own. She told me simply that I would no longer be able to use the app until they fix this problem.
So Netgear had you install an old firmware version released in September of last year and none of the 5 versions that has been release over the last 6 months.
That stongly implies that Netgear staff considers v2.5.2.4 to be it's latest & stable Orbi firmware version, Also notice it was 6 months between the release of v2.5.2.4 & previous version v2.5.1.16 but in 6 months since v2.5.2.4 was released there has been 5 new versions released.
Netgear has a quality control issue in it's Orbi software development & it's getting worse.
Breakaway9 wrote:V2.5.2.4 and now I can't use the Orbi app unless I disconnect from my WiFi and use Anywhere Access. I had to figure that one out on my own. She told me simply that I would no longer be able to use the app until they fix this problem.
