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Forum Discussion

kodas's avatar
kodas
Guide
May 08, 2020

RBR50 Random Lag Spikes Throughout the day

I dont know if this issue is related to my ISP or if its my Orbi router/satellite. I am connected through ethernet to my orbi router but this issue has been happening for as long as I can remember, a...
kodas's avatar
kodas
Guide
May 08, 2020

Im using the modem my ISP gave me, Im hardwired with ethernet to my orbi router, I also dont know how to check what firmware version Im on for my satellite, im not finding it anywhere in the routerlogin page for my orbi router

 

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 08, 2020
    Also, what modem did your isp give you? There should be a model # on it
    • kodas's avatar
      kodas
      Guide
      May 08, 2020

      The model number is E31N2V1, my router and satellite are both on V2.3.5.30 and it says theres no update available.

      • plemans's avatar
        plemans
        Guru - Experienced User
        May 08, 2020
        Its an old firmware version. you can manually update. See the link i posted prior.