NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jimmauro
Sep 13, 2022Aspirant
RBR50 randomly reboots
My RBR50 Router, connected to my AT&T BGW210 (AT&T Fiber), has been randomly rebooting about twice a week. Nothing in the logs. No indication of anything from the BGW210 side. We simply notice tha...
CrimpOn
Sep 13, 2022Guru - Experienced User
jimmauro wrote:
Nothing in the logs.
Does the log contain an entry stating "Initialized"?
something like this: [Initialized, firmware version: V2.7.4.24] Monday, August 22, 2022 23:43:16
- jimmauroSep 13, 2022Aspirant
Yes:
[Initialized, firmware version: V2.7.3.22] Tuesday, September 13, 2022 08:26:46
- CrimpOnSep 13, 2022Guru - Experienced User
Well fudge. This is not a common problem with the RBR50 model. I can think of some obvious steps:
- Guarantee that power is not being interrupted (even too briefly for people to notice) by powering the RBR50 with a small UPS.
- Test that the power supply cord is not damaged by 'wiggling' the cord to see if that causes the router to reboot.
- Update the firmware to the latest release: https://www.netgear.com/support/product/RBR50.aspx#download
My RBR50 routinely stays up for months at a time (until I deliberately mess with it or Edison cuts power for repairs).
- jimmauroSep 13, 2022Aspirant
Thanks. The RBR50 and BGW210 are both plugged into the same surge protector power strip, and the BGW210 is not reseting, so it seems unlikely it's the power source. I will check the power cord as you suggest.
I will also update to the latest firmware.
Appreciate your time. If I cannot resolve this, will pull the Orbi gear out and reset the BGW210 so it's my access point, pop in
a couple WiFi range extenders around the house, and see how that goes.
Best
Jim
- jimmauroSep 13, 2022Aspirant
And several "attack" messages in the log, which I assume (perhaps incorrectly) is typical...
[DoS Attack: TCP/UDP Echo] from source: 89.248.163.150, port 52401, Tuesday, September 13, 2022 14:17:18
[DoS Attack: SYN/ACK Scan] from source: 74.91.112.166, port 8080, Tuesday, September 13, 2022 12:26:30
[DoS Attack: SYN/ACK Scan] from source: 222.92.255.14, port 39602, Tuesday, September 13, 2022 12:18:13
[DoS Attack: TCP/UDP Echo] from source: 71.6.135.131, port 27221, Tuesday, September 13, 2022 11:55:51
[DoS Attack: SYN/ACK Scan] from source: 91.218.213.49, port 8000, Tuesday, September 13, 2022 11:23:23
[DoS Attack: ACK Scan] from source: 52.96.79.37, port 8678, Tuesday, September 13, 2022 11:00:24
[DoS Attack: RST Scan] from source: 199.187.116.122, port 30106, Tuesday, September 13, 2022 10:53:09
[DoS Attack: ACK Scan] from source: 52.96.79.82, port 443, Tuesday, September 13, 2022 10:18:22- CrimpOnSep 13, 2022Guru - Experienced User
jimmauro wrote:
And several "attack" messages in the log, which I assume (perhaps incorrectly) is typical...
Your assumption is correct.
I have kept every log file for over three years, and every single day there are many (many) such log entries. My feeling is that this is a normal and unavoidable consequence of connecting to the internet.
For example, by having a telephone, I now get at least 20 calls every day wanting to "Press 1 to learn if my house qualifies for drought tolerant landscape, solar panels, double pane windows. Press 9 to be removed from the list." By having a mailbox, I get catalogs and advertisements that I never asked for. By connecting to the internet, I now have every pimply-faced teenager in the world wondering if there are any ports open on my router.
There is an option to turn off the feature of logging these (possible) attack scans.