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Forum Discussion
jimmauro
Sep 13, 2022Aspirant
RBR50 randomly reboots
My RBR50 Router, connected to my AT&T BGW210 (AT&T Fiber), has been randomly rebooting about twice a week. Nothing in the logs. No indication of anything from the BGW210 side. We simply notice tha...
jimmauro
Sep 13, 2022Aspirant
Yes:
[Initialized, firmware version: V2.7.3.22] Tuesday, September 13, 2022 08:26:46
CrimpOn
Sep 13, 2022Guru - Experienced User
Well fudge. This is not a common problem with the RBR50 model. I can think of some obvious steps:
- Guarantee that power is not being interrupted (even too briefly for people to notice) by powering the RBR50 with a small UPS.
- Test that the power supply cord is not damaged by 'wiggling' the cord to see if that causes the router to reboot.
- Update the firmware to the latest release: https://www.netgear.com/support/product/RBR50.aspx#download
My RBR50 routinely stays up for months at a time (until I deliberately mess with it or Edison cuts power for repairs).
- jimmauroSep 13, 2022Aspirant
Thanks. The RBR50 and BGW210 are both plugged into the same surge protector power strip, and the BGW210 is not reseting, so it seems unlikely it's the power source. I will check the power cord as you suggest.
I will also update to the latest firmware.
Appreciate your time. If I cannot resolve this, will pull the Orbi gear out and reset the BGW210 so it's my access point, pop in
a couple WiFi range extenders around the house, and see how that goes.
Best
Jim
- FURRYe38Sep 15, 2022Guru - Experienced User
You might give Voxels 3rd party FW a try as well.
jimmauro wrote:
Thanks. The RBR50 and BGW210 are both plugged into the same surge protector power strip, and the BGW210 is not reseting, so it seems unlikely it's the power source. I will check the power cord as you suggest.
I will also update to the latest firmware.
Appreciate your time. If I cannot resolve this, will pull the Orbi gear out and reset the BGW210 so it's my access point, pop in
a couple WiFi range extenders around the house, and see how that goes.
Best
Jim