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Forum Discussion
RBR50 randomly reboots
My RBR50 Router, connected to my AT&T BGW210 (AT&T Fiber), has been randomly rebooting about twice a week. Nothing in the logs. No indication of anything from the BGW210 side. We simply notice tha...
Hello jimmauro,
Welcome to the NETGEAR Community!
I understand that you are having reboot issues with your RBR50 on firmware version 2.7.3.22.
Please update your RBR50 firmware to version 2.7.4.24 then check your RBR50 for reboots.
Please navigate to the link below for the most updated firmware for your RBR50:
https://www.netgear.com/support/product/RBR50.aspx#download
For more information on manually updating your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
Community Team
Thanks. I updated both my RBS50 Satellites and the RBR50 router with the latest firmware this morning.
As the reboots have been random, I need to wait at least 2 weeks before I start to feel warm and fuzzy that the issue is resolved.
I will post an update here either way.
Best
Jim
You might give Voxels 3rd party FW a try as well. If the reboot still happens even with this FW, then there is either a HW problem or a environment problem.
Good luck.
Thanks. I may try that. I do not think it's environmental, as they AT&T BGW210 and the RBR50 are plugged into the same
surge protector, and the BGW210 is not restarting.
I just swapped the power supply between one of the satellites and the router. Will see what that does.
If I get another router reboot, I may try the 3rd party firmware - need to think about that, but I do appreciate the note.
Best
Jim
đ
