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Forum Discussion
RBR50 randomly reboots
My RBR50 Router, connected to my AT&T BGW210 (AT&T Fiber), has been randomly rebooting about twice a week. Nothing in the logs. No indication of anything from the BGW210 side. We simply notice tha...
Hello jimmauro,
Welcome to the NETGEAR Community!
I understand that you are having reboot issues with your RBR50 on firmware version 2.7.3.22.
Please update your RBR50 firmware to version 2.7.4.24 then check your RBR50 for reboots.
Please navigate to the link below for the most updated firmware for your RBR50:
https://www.netgear.com/support/product/RBR50.aspx#download
For more information on manually updating your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
Community Team
Well, it was close, but no cigar.
I did the firmware update on 9/17. The router rebooted yesterday (9/29).
So there's still a problem with my RBR50 randomly rebooting. Here's the log entry:
[Initialized, firmware version: V2.7.4.24] Thursday, September 29, 2022 17:11:04
My next move is to remove the Orbi gear, re-enable WiFi on the AT&T BGW210 modem, and plug a couple WiFi
extenders in on the 2nd and 3rd floor.
Very disappointing. The Netgear Orbi devices are relatively expensive. I paid almost $400 for the router and
2 satellites just over a year ago.
Appreciate everyone's input.
Jim