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RBR50 RBS50 US Version Compatible?
I'm trying to update my router and satellite to the US version of the latest firmware, but I get an error that it's an "incorrect version" when I try to upload the image file. I'm in the domestic US and not sure how to tell if my router / satellite hardware version is a non-US version. Any ideas? Thanks!
The only hardware difference between US and other country Orbi units is the electrical plug.
I would download the zip files and unpack them again.
Sometimes when "browsing" to select the firmware file, I have clicked on RBR when I should have clicked on RBS.(or vice versa)
Chrome is running on Windows or Mac?
11 Replies
Did you buy the system outside the US region?
What browser did you use to udpate the system?
What verion of FW were you using?
You need to besure to unpack the .zip files.
Be sure to manually update the RBS first then the RBR lastly...
You can directly manually update the RBS using it's web page as well.
Hi.
- I purchased the RBK50 router and satellite from eBay and looked like it was an Amazon refurbished set. As it was shipped from the east coast, I assume it's a US version, but not sure if there is some sort of model identification somewhere to confirm.
- I'm using Chrome 87.0.4280 and attaching over WIFI through the web admin tool at orbilogin.com
- My RBR50 and RBS50 are currently using 2.6.1.40. I'm trying to manually update them to 2.7.1.60.
- I've unpacked the files into a directory and trying to upload the image from that directory. I get the "incorrect version" error on the satellite and the router.
The only hardware difference between US and other country Orbi units is the electrical plug.
I would download the zip files and unpack them again.
Sometimes when "browsing" to select the firmware file, I have clicked on RBR when I should have clicked on RBS.(or vice versa)
Chrome is running on Windows or Mac?
