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Forum Discussion
scooter456
Jan 25, 2021Tutor
RBR50 RBS50 US Version Compatible?
I'm trying to update my router and satellite to the US version of the latest firmware, but I get an error that it's an "incorrect version" when I try to upload the image file. I'm in the domestic US...
- Jan 25, 2021
The only hardware difference between US and other country Orbi units is the electrical plug.
I would download the zip files and unpack them again.
Sometimes when "browsing" to select the firmware file, I have clicked on RBR when I should have clicked on RBS.(or vice versa)
Chrome is running on Windows or Mac?
CrimpOn
Jan 25, 2021Guru - Experienced User
The only hardware difference between US and other country Orbi units is the electrical plug.
I would download the zip files and unpack them again.
Sometimes when "browsing" to select the firmware file, I have clicked on RBR when I should have clicked on RBS.(or vice versa)
Chrome is running on Windows or Mac?
scooter456
Jan 25, 2021Tutor
Your response got me thinking so I updated Chrome with the Help About and relaunched it. I turned off the uBlock Origin ad blocker, which I think was probably the issue and then very carefully chose the correct "R" or "S" version. It worked and my router and satellite are happily running on 2.7.1.60. My satellite is reporting Region:North America on the web page of the satellite's IP address.
Thank you!
- plemansJan 25, 2021Guru - Experienced User
glad it worked!
- FURRYe38Jan 25, 2021Guru - Experienced User
I recommend having a different browser to handle only FW updates and that it doesn't have any browser add ons.
After v60 is applied, you may see v102 available. You can update to this as well:
scooter456 wrote:Your response got me thinking so I updated Chrome with the Help About and relaunched it. I turned off the uBlock Origin ad blocker, which I think was probably the issue and then very carefully chose the correct "R" or "S" version. It worked and my router and satellite are happily running on 2.7.1.60. My satellite is reporting Region:North America on the web page of the satellite's IP address.
Thank you!
- scooter456Jan 25, 2021Tutor
Good call on the browser. I'll use a clean Firefox for that going forward. It will probably do better holding the authentication without asking me to provide admin credentials every few minutes like Chrome does (at least with my suite of plugin extensions).
I let it do the automatic firmware check from the admin web page and it found the v102 and it was able to update both the satellite and router. I'm a frequent user of the iOS app so if it helps the Device Manager report more reliably, that's a cool thing.
- CrimpOnJan 25, 2021Guru - Experienced User
scooter456 wrote:Good call on the browser. I'll use a clean Firefox for that going forward. It will probably do better holding the authentication without asking me to provide admin credentials every few minutes like Chrome does (at least with my suite of plugin extensions).
Alas, every browser will pop up the authentication. It is a function of the web page. My observation is that the Attached Devices asks the most frequently.