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Forum Discussion
S_hui
Sep 06, 2023Aspirant
RBR50, RBS50
Hi , I have been using RBR50 router and couple of RBS50 satellites with ethernet backhaul for a while now. Recently I am noticing that the satellites will loose connection to router (it shows both sa...
CrimpOn
Sep 07, 2023Guru - Experienced User
S_hui wrote:
I am noticing that the satellites will loose connection to router (it shows both satellites being offline / red in color in orbi app) when I connect one particular MacBook Pro M1 laptop to the Wi-Fi.
Would it be convenient to validate the Orbi 'app' network description with the Orbi web interface Attached Devices display?
i.e.
- Before connecting the MacBook, bring up the Attached Devices display and record
- which devices are connected to the router and each satellite.
- the status of both satellites (should be Good, 'wired')
- After connecting the MacBook, how does the Attached Devices display change.
(Hint: the display does not update quickly. It may take over 5 minutes. I often click "Update" several times.)
If the satellites actually go "offline", then Attached Devices should reflect that, and there should be no devices connected to either satellite.
Does it matter which Orbi unit the MacBook connects to? (router, basement satellite, loft satellite)?