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Forum Discussion
JamesBr
Jul 25, 2020Aspirant
RBR50, RBS50,Outdoor Orbi
Greetings all! After an hour + wait for tech support chat with no reply, and no answers I turn to the community for hopefully some user answers. I installed the Orbi AC3000(main router and 2 satell...
CrimpOn
Jul 25, 2020Guru - Experienced User
JamesBr wrote:2. Why does the app network map continue to stay red even when internet is working?
The Orbi "app" is a mystery to many of us who use the Orbi web interface for 99% of our interaction with the Orbi.
(Web browser to http://orbilogin.net)
My suspicion is that the Orbi app does some "test" to determine if the internet is really there (vs. an interface having a connection but not doing anything useful) and this test is not reliable. Questions about the "app" are more likely to get an informed response if posted in the Netgear community forum devoted to the app: https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app