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RBR50 rebooting at least once a day
Hi all, I have been searching on the forum to try and find a solution to my Orbi router rebooting to no avail but for an RMA ☹. This seems to be happening at least once a day and is confirmed by th...
Update:
I have received a new unit under warranty from Netgear and I can say the problem seems to now be solved. Unit has been running for 3 days straight without a single reboot. I guess it was a faulty unit.
One of the troubleshooting steps they gave me if that can help someone in the future was to switch the power adapter between satellite and router to see if the issue persisted. In my case, this didn't solve it but it may help others.
thanks to FURRYe38 who tried to help but this was obviously not a software issuse.
I have reset the router & satellite yesterday. Configured it all again (didn't reload settings from backup) and it still rebooted today.
i am at a loss....
B.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
How many RBS do you have connected to the RBR?
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
I would also do this, change your ISP modem back to router mode, then configure the RBR for AP mode. Keeping the wifi settings the same is all. as suggestions from above. See if the RBR continues to reboot or not.
IS this modem a ISP given modem or did you buy this modem model? CG3700B is correct?
FURRYe38 I have done the settings below..let's see. It's rebooted 5 times within last 5 hrs
Modem is provided by ISP indeed.
I cannot use the modem as a router for my setup at home and the orbi as AP, hence why I got the orbi. So no point testing this cause even if it worked, it wouldn't suit my needs. Modem settings are limited by ISP so most of my network would not function. I cannot test this without major hassle.
distance is above 30ft and I have wired backhaul and that shouldn't cause the unit to reboot...slow WiFi, I would get it, but not the reboots
i only receive 4 signals from neighbours around my house.
i have to say I am quite disappointed by a 6 months old unit performing so badly and seing this forum, I am not the only one.
I would try a different modem if this happens again. The modem seems questionable. Not everyone has problems with the Orbi system, though everyone has different modems.
Also found searches on this modem that reports this model modem having vulnerabilities. Something you may consider upgrading to something newer. This model modem is several years old now.
I am still struggling to see why the modem would push the orbi to reboot? It always stays on and I never had any issues with it whatsoever. I had an ASUS router before, no issues either.
modem may have vulnerabilities but WiFi is turned off and it's in bridge mode so the risk is actually null,no?