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Forum Discussion

Aspirant

Feb 21, 2019

RBR50 rebooting several times during the day

I have a pc hard wired to the RBS50 Satellite and lose the connections several times during the day. I also had a NAS attached but moved it to the RBR50 Router. I have changed both wireless channels ...

Troubleshooting

Mentor

Feb 22, 2019

Can you estimate how many times a day it is going off line?

Always at about the same time?

How many hours between each drop?

Chuck_M
Mentor
Feb 22, 2019
Your modem is a router and a telephone gateway

https://arris.secure.force.com/consumers/ConsumerProductDetail?p=a0ha000000TnNmSAAV&c=Touchstone

You need to either bridge that modem or use Orbi In AP mode.

I presume you use telephones through this modem?
- brandon19
  Aspirant
  Feb 22, 2019
  Yes the modem is in bridge with the Orbi in router. I setup a static route to the satellite and haven't had an issue for the rest of the day. I will post again tomorrow if it continues.
  - FURRYe38
    Guru - Experienced User
    Feb 22, 2019
    How was this configured? Just curious.
    
    brandon19 wrote:
    
    Yes the modem is in bridge with the Orbi in router. I setup a static route to the satellite and haven't had an issue for the rest of the day. I will post again tomorrow if it continues.