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Forum Discussion
mgdurand1
May 13, 2019Luminary
RBR50 replacement
I have used my Orbi system with very few problems for 2 years and 6 months. Had a 2 year warranty so of course the dropouts started soon after the warrarnty died. I used multiple RBS50 satellites a...
FURRYe38
May 13, 2019Guru - Experienced User
Lets see if it's actually a hardware or configuration issue first.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since updating to v60?
- mgdurand1May 13, 2019Luminary
Thanks so much for the quick reply. Am implementing the suggestions in stages. Will see if that lessens or hopefully solves the dropouts. Again, thanks for the suggesitons.
- FURRYe38May 14, 2019Guru - Experienced User
Let us know how it goes.
Please give feedback to questions presented.
- mgdurand1May 15, 2019Luminary
Hey. Have tried all but the final suggesiton (to reset to factory defaults). I may or may not give that a try as given everything else I've tried I am not sure how that would help. I had recently purchased Armos and the problems really started after that. Can't imagine how that would affect things but may disable it to see if that helps. If not will likely try a new router. The RBK50 is for sale and I read or was informaed that it will pair with my existing satellites. Thanks, and will keep you posted.
Mike