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Forum Discussion
mgdurand1
May 13, 2019Luminary
RBR50 replacement
I have used my Orbi system with very few problems for 2 years and 6 months. Had a 2 year warranty so of course the dropouts started soon after the warrarnty died. I used multiple RBS50 satellites a...
mgdurand1
May 13, 2019Luminary
Thanks so much for the quick reply. Am implementing the suggestions in stages. Will see if that lessens or hopefully solves the dropouts. Again, thanks for the suggesitons.
FURRYe38
May 14, 2019Guru - Experienced User
Let us know how it goes.
Please give feedback to questions presented.
- mgdurand1May 15, 2019Luminary
Hey. Have tried all but the final suggesiton (to reset to factory defaults). I may or may not give that a try as given everything else I've tried I am not sure how that would help. I had recently purchased Armos and the problems really started after that. Can't imagine how that would affect things but may disable it to see if that helps. If not will likely try a new router. The RBK50 is for sale and I read or was informaed that it will pair with my existing satellites. Thanks, and will keep you posted.
Mike
- mgdurand1May 15, 2019Luminary
OK. Did the factory reset. Did not reenable Armor as part of the troubleshooting. Worked for about 5 hours (I am keeping the TV on to stream to test things). Then the same problem. However, when I reset the channel for 2.4 to 10 from the 6 I had reset it to we got back the bandwidth and the internet fine without rebooting the router, which is a first. I am going to keep testing until I am sure that it can only logically be the router. Will keep oyu advised as requested. Thanks for the help.
- mgdurand1May 15, 2019Luminary
The verdict is in. I think it has ot be the router. I have tried all the suggesitons sent. Just finished the factory reset. Same problem. After we stream some video we lose the internet conneciotn. Same setup for 2 years and never had this problem. Router is 2 years 6 months old, and my routers usually go bad after 2 - 3 years. So will get a new RBK model and hope that solves the problem. Thanks for all the suggestions!