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Forum Discussion
Rudders64
Jan 28, 2019Tutor
RBR50 Ring flashing white continuously
The RBR50 appears to have broken itself during an update two days ago. Router ring continuously flashing white, no WiFi network, can't access the router via cable, factory resets unsuccesful! Just a ...
FURRYe38
Jan 29, 2019Guru - Experienced User
Need to use a wire connected PC to setup the router correctly.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Rudders64
Jan 29, 2019Tutor
Thanks for replying again.
I have a skymuster satellite modem in a separate building which normally has a Nighthawk X6 router connected next to it. A cable connects a new house which has the Orbi Router plugged in and two RBS50s connected to it. All this has worked nicely for a while now.
Two days ago the RBR50 was flashing white continuously with no network activity of any kind. Since then I have rebooted it and factory reset it and now it will boot (albeit slowly) to the point where I have a steady magenta ring and a radiating WiFi network. What I can't do is get a response out of any of it's ethernet ports to configure it.
I managed a login wirelessly and reconfigured it to AP mode once but since then I can't get back in that way and it still isn't giving any response through a wire. I have it cabled into the Nighthawk just as it was pre error but it isn't seeing the internet. I'm not sure if that is a configuration problem or symptomatic of the ethernet ports not working (it is plugged into the internet port).
I have contacted Netgear for help and as it is within warranty I think I will be looking for a replacement. So far I have wasted over a day and more than a few swear words on this little unit :)
- FURRYe38Jan 29, 2019Guru - Experienced User
If you got in via wireless, you could try to send it the FW file and see if it loads, if it does, factory reset the router using the back push pin button. Hold it in until the top led turns on AMBER then let go. Wait for the WHITE led to slowly pulsate. Do this while the Orib is disconnected from the modem.
Be sure your getting a good connection between the house and modem as well.
Let us know how it goes with and RMA.
Rudders64 wrote:
Thanks for replying again.
I have a skymuster satellite modem in a separate building which normally has a Nighthawk X6 router connected next to it. A cable connects a new house which has the Orbi Router plugged in and two RBS50s connected to it. All this has worked nicely for a while now.
Two days ago the RBR50 was flashing white continuously with no network activity of any kind. Since then I have rebooted it and factory reset it and now it will boot (albeit slowly) to the point where I have a steady magenta ring and a radiating WiFi network. What I can't do is get a response out of any of it's ethernet ports to configure it.
I managed a login wirelessly and reconfigured it to AP mode once but since then I can't get back in that way and it still isn't giving any response through a wire. I have it cabled into the Nighthawk just as it was pre error but it isn't seeing the internet. I'm not sure if that is a configuration problem or symptomatic of the ethernet ports not working (it is plugged into the internet port).
I have contacted Netgear for help and as it is within warranty I think I will be looking for a replacement. So far I have wasted over a day and more than a few swear words on this little unit :)