NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50 Router. And satellite with Virgin Media SuperHub3 constantly dropping signal
I am using an Netgear ORBI RBR50 as router with one satellite, and a Virgin MediaSuperHub3 as modem. The router and modem are connected by Ethernet cable. The satellite is connected wirelessly. ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Has a power off for 1 minute then back on with the ISP modem and RBR been performed since last update?
Be sure your using a good quality LAN cable between the modem and RBR. CAT6 is recommended.
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.