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Forum Discussion
wodge
Oct 29, 2019Aspirant
RBR50 Router Firmware Version V2.5.0.38 - Access Control = 500 Internal Server Error
I have updated my Orbi RBR50 to the latest firmware version V2.5.0.38. Now I cannot access the Access Control section and see no devices in the Attached Devices section. Is this a known issue or...
relberfeld
Aug 26, 2020Apprentice
great suggestions, but the illogical part of it is that the orbi app on iphone, multiple ipads, as well as the direct ip access all fail. fails on multiple pcs, macs, and has the same symptoms as reported in numerous other posts - slowdown and eventual failures of connected devices. this is not the ISP, connection speed or anything external. I suppose a piece of crap netgear ADP pulse router for security which is cable connected could be corrupting the router, as it fails often. As you say I cant fix this remote, until I go onsite. thanks for your help. until now I have been happy with orbi.
FURRYe38
Aug 26, 2020Guru - Experienced User
So does a full reset and setup from scratch fix this?
If the Orbi app is not working after this, try to uninstall the orbi app, then re-install the app, walk thru a new setup on the app then check operation with the app.
if the app doen't work, please post about it over in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.
relberfeld wrote:great suggestions, but the illogical part of it is that the orbi app on iphone, multiple ipads, as well as the direct ip access all fail. fails on multiple pcs, macs, and has the same symptoms as reported in numerous other posts - slowdown and eventual failures of connected devices. this is not the ISP, connection speed or anything external. I suppose a piece of crap netgear ADP pulse router for security which is cable connected could be corrupting the router, as it fails often. As you say I cant fix this remote, until I go onsite. thanks for your help. until now I have been happy with orbi.