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Forum Discussion
RBR50 Router going offline after almost 2 years
I have been using the Orbi Router and Satellite for almost 2 years without a hitch. Love it in fact. In the past week, however, we are having frequent drop-outs which is causing major grief. ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Has a factory reset and setup from scratch been performed since last FW update?
deeeteee30 wrote:I have been using the Orbi Router and Satellite for almost 2 years without a hitch. Love it in fact.
In the past week, however, we are having frequent drop-outs which is causing major grief. The app shows the Router is offline. Without any intervention it rectifies itself and goes back online.
In this time my mobile cannot get online, it says "connected without internet". My google home appears to keep working however. Does this make sense?
I updated to latest firmware and have power cycled through the modem, router and satellite.
Any suggestions as to why it's now doing this?