NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50 Router Pulses White After Unsuccessful Firmware Update
Hey everyone, I've been running a RBR50 with (2) RBS50 satellites since April 2020. Last night while attempting to update firmware from V2.5.2.4 to V2.7.0.70 the router got hung up after I successfull...
Thanks for your feedback. After getting passed the NG Tech who offered me to purchase Phone Tech Support (because I passed the 90 day coverage period), I was then assisted by NG troubleshooter who concluded after 2 hours that my RBR50 was eligible for a hardware warranty replacement for what appears to be a corrupt FW issue.
The recovery method may have helped as well. Glad they are getting you a replacement.