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Forum Discussion

kobekid's avatar
kobekid
Aspirant
Oct 18, 2019

RBR50 satellites have gone orange, normally green

On the Orbi app my satelites both just went orange!  They have always been green.  Tried restarting them but no good.   Any ideas how I can get my green back community?   Thanks
Retired_Member's avatar
Retired_Member
Oct 18, 2019
kobekid wrote:

On the Orbi app my satelites both just went orange!  They have always been green.  Tried restarting them but no good.

 

Any ideas how I can get my green back community?

 

Thanks

what color is the ring on the satelites themselves?

kobekid's avatar
kobekid
Aspirant
Oct 18, 2019

thanks for the reply.  There is no colour showing on the actual hardware.  Just orange in the app

  • Retired_Member's avatar
    Retired_Member
    Oct 18, 2019
    kobekid wrote:

    thanks for the reply.  There is no colour showing on the actual hardware.  Just orange in the app

    no color on the sats means all is good.  

     

    forget the app

    • kobekid's avatar
      kobekid
      Aspirant
      Oct 18, 2019

      so the app is not 100% accurate?

       

      • Retired_Member's avatar
        Retired_Member
        Oct 18, 2019
        kobekid wrote:

        so the app is not 100% accurate?

         

        many on here have reported problems with the app.

         

        your best bet is to login via pc to your Orbi router for network status