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Forum Discussion
KShivum
Oct 16, 2020Aspirant
RBR50 Seems like we are hitting max devices
Hi, so recently we ran into an issue where a lot of devices aren't able to get an internet connection but are connected to the internet, but when a device disconnects another one gets a connection. I ...
Mstrbig
Oct 16, 2020Master
According to Netgar:
Your Orbi system can simultaneously support up to 250 clients under most conditions. If your household has users who use a lot of bandwidth for activities like HD video streaming and online gaming, you will experience better performance when a maximum of 50 clients are connected to your Orbi network.
Your Orbi Pro WiFi 6 Mesh System can simultaneously support up to 256 clients and allows 60 concurrent client users per unit.
Do you have any switches in the mix, or some other DHCP server that may be causing the issue? I have systems running with default configurations and have over 40 devices connected and working at one time. I think your issue is coming from possibly a device or setting on your system.
With that said, can you give us a complete rundown on your system from the ISP modem/router to all your devices?
KShivum
Oct 16, 2020Aspirant
So it goes from an Artist Sb8200 to a RBR50 Router which has an ethernet into a switch and has two satillites, an RBS20 and another RBR50
- MstrbigOct 16, 2020Master
KShivum wrote:
So it goes from an Artist Sb8200 to a RBR50 Router which has an ethernet into a switch and has two satillites, an RBS20 and another RBR50I'm assuming you mean ARRIS SB8200. Reset the Arris SB8200 to see if that fixes it?
What switch are you using? Try ommitting the switch to see if the problem corrects itself?
Lastly, check with your ISP. If you are able to ping the router with all the devices, then your Orbi router DHCP server is functioning properly. So that leaves your ISP modem and connection that may be the issue.