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Forum Discussion
RBR50 Seems like we are hitting max devices
Hi, so recently we ran into an issue where a lot of devices aren't able to get an internet connection but are connected to the internet, but when a device disconnects another one gets a connection. I ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Do you have just the RBR or is there a RBS as well. If you only have the RBR, then you maybe running into a bandwidth issue with having that many wifi devices connected to just 1 source. You may need a RBS to help spread and share the load. There are more connections per device then just 1 connection.
KShivum wrote:
Hi, so recently we ran into an issue where a lot of devices aren't able to get an internet connection but are connected to the internet, but when a device disconnects another one gets a connection. I would understand if we had 200 devices but we have 27
Oops i see you mentioned a modem and RBS. My bad.
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Has a power off for 1 minute then back on been performed since last update?
Has a factory reset and setup from scratch been performed since last FW update?
Sorry for late reply, but yes I have reset and now I have changed the router orbi with a new one. Internet connection is still dropping