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Forum Discussion

Glenvis's avatar
Dec 25, 2019

RBR50 signal strength for Samsung QLED is low

My Orbi RBR50 is working just fine, laptop, Blink, & Lutron all working well. My remote is in my rec room about 13 feet from my Samsung QLED TV - straight across the room, nothing in the way - all units are showing full bars on the app. Yet, according to the Orbi iPhone app, the signal strength is only one or two bars on the display.  Not sure if this is accurate or if I should be doing something to increase the signal strength.  I've re-booted the TV, modem, and Orbi - no change.  I've had this setup since March and only recently has the signal been reduced.

Any help would be appreciated.

10 Replies

  • What does your Samsung TV say about the signal strength? Usually TVs have a network section where you can setup and test the connection speed. 

    • Glenvis's avatar
      Glenvis
      Star

      I checked the Network Status on the Samsung and it just shows connected - no chart or graph.

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        When I briing up the Device Manager, it shows a list of connected devices.  I tap on one, and it brings up a full page display with all sorts of details.  The bottom item on my display is "Link Rate".

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Glenvis wrote:

    Yet, according to the Orbi iPhone app, the signal strength is only one or two bars on the display.  Not sure if this is accurate or if I should be doing something to increase the signal strength.


    (I have no Apple, but) My Android Orbi "app" shows the "Connect Rate" for each device.  At what rate is the Samsung TV connected?

    • Glenvis's avatar
      Glenvis
      Star

      The Samsung TV shows it is connected at 5GHz on the iPhone app.