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Forum Discussion

Squiner's avatar
Squiner
Aspirant
Oct 06, 2020

RBR50 slow upload

I have my RBR50 connected directly to my Fios ONT. I don’t have cable tv. I have 100/100 service. Speed tests on a wired laptop to Orbi I get 100/25. When the laptop is connected to directly to the ON...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 06, 2020


What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Has a power off on the ONT and RBR for 1 minute then back on been performed since last update?
Has a factory reset and setup from scratch been performed since last FW update? 

  • Squiner's avatar
    Squiner
    Aspirant
    Oct 06, 2020
    Thanks for the quick reply.

    The Orbi firmware is v2.7.0.70.
    The ONT MFR is 04/2019 and it’s model # I-211M-L

    Power of has not been conducted on the ONT. Orbi has been rebooted a few times. I can try that after my wife finishes work.

    I did a setup wizard on the Orbi which appeared to be a set up from scratch. Is that accurate?
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Oct 06, 2020

      Yes. 

      Lets try a full power OFF of the ONT and RBR for 1 minute then back on first before trying a factory reset. 

      • Squiner's avatar
        Squiner
        Aspirant
        Oct 06, 2020
        Ok, 1 min power off for both didn’t change anything. I’ll do a factory reset of the Orbi next.