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Forum Discussion
Salmon
Jul 29, 2020Tutor
RBR50 slowness
Hello, I've had my Orbi set up for 13 months now. One RBR50 router and one satelitte. It's been working fairly well, but lately I've been having some problems with connectivity and speed. I u...
- Jul 29, 2020
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Is Armor or cirble or Traffic meter enabled by chance?
Swap out LAN cables between the modem and RBR router.
Has a factory reset on the RBR been performed and setup from scratch along with turning OFF the ISP modem for 30 seconds?
FURRYe38
Jul 29, 2020Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is Armor or cirble or Traffic meter enabled by chance?
Swap out LAN cables between the modem and RBR router.
Has a factory reset on the RBR been performed and setup from scratch along with turning OFF the ISP modem for 30 seconds?
Salmon
Jul 29, 2020Tutor
Thanks for the reply!
The modem is a Hitron model E31N2V1.
I'm not familiar with Armor or cirble or the traffic meter. I have not enabled any of these.
I'll try switching the LAN cables this evening.
I haven't done a full factory reset.
- FURRYe38Jul 29, 2020Guru - Experienced User
Ok, keep us posted. Try a reset as well. I would power OFF the isp modem for 30 seconds then back on as well when you reset the RBR.
- SalmonJul 30, 2020Tutor
I think you're right about the cables.
I have a cable running from my router to a jack which my orbi (router) is plugged into. I then have a cable running to switcher then out to a number of other jacks in my house.
I plugged the orbi directly into the modem and a laptop directly into the orbi and got much higher speeds.
So, I think there's a problem with the jacks or the switcher.
Thanks for the suggestion.
- FURRYe38Jul 30, 2020Guru - Experienced User
Glad it helped you figure it out.
Good Luck.