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Forum Discussion
cortex
Jan 11, 2021Aspirant
RBR50 spontaneously bricked itself this morning - factory reset has no effect - what are my options?
I woke up to find I had no wifi and no internet. My two satellites had solid magenta rings. The router had power but no illuminated ring. I I tried to connect directly to the router via ethernet I co...
vajim
Jan 12, 2021Master
cortex wrote:I woke up to find I had no wifi and no internet.
Any recent firmware update by chance?
cortex
Jan 12, 2021Aspirant
vajim wrote:
cortex wrote:I woke up to find I had no wifi and no internet.
Any recent firmware update by chance?
Not that I performed. Does the unit auto-install new firmware? If so I wouldn't know -- and since I can't get to the configuration page I can't tell what firemware it's running.
- vajimJan 13, 2021Master
cortex wrote:
vajim wrote:
cortex wrote:I woke up to find I had no wifi and no internet.
Any recent firmware update by chance?
Not that I performed. Does the unit auto-install new firmware? If so I wouldn't know -- and since I can't get to the configuration page I can't tell what firemware it's running.
How about the app?
Some are confused about firmware updates using the app. Unless there are major security updates you are in control.
- growlyJan 14, 2021Tutor
I had a similar problem a few days before you. I logged into the web interface to check something but strangely it wouldn't display the contents of some frames - I would get a server error (I can't remember which HTTP code). That was very weird (NETGEAR: it was broken) so I rebooted the device. It then bricked itself; the power LED flashed RED which, according to the manual, means "corrupt firmware". So I did the factory reset a few times until it blinked the right colour.
I used my phone to download another firmware image and TFTP'd that to the device over an ethernet cable from my laptop. I had to set a static IP in 192.168.1.0/24, but the router responded to 192.168.1.1 and consumed the TFTP image. I then left it for a while. Nothing. I tried again. This time it came up and I could log in.
- FURRYe38Jan 14, 2021Guru - Experienced User
How many times did you tri the reset before the LED turn the right color?
What version of FW were you able to load?
Glad you got it working.
growly wrote:I had a similar problem a few days before you. I logged into the web interface to check something but strangely it wouldn't display the contents of some frames - I would get a server error (I can't remember which HTTP code). That was very weird (NETGEAR: it was broken) so I rebooted the device. It then bricked itself; the power LED flashed RED which, according to the manual, means "corrupt firmware". So I did the factory reset a few times until it blinked the right colour.
I used my phone to download another firmware image and TFTP'd that to the device over an ethernet cable from my laptop. I had to set a static IP in 192.168.1.0/24, but the router responded to 192.168.1.1 and consumed the TFTP image. I then left it for a while. Nothing. I tried again. This time it came up and I could log in.
- cortexJan 14, 2021Aspirant
vajim wrote:
cortex wrote:
vajim wrote:
cortex wrote:I woke up to find I had no wifi and no internet.
Any recent firmware update by chance?
Not that I performed. Does the unit auto-install new firmware? If so I wouldn't know -- and since I can't get to the configuration page I can't tell what firemware it's running.
How about the app?
Some are confused about firmware updates using the app. Unless there are major security updates you are in control.
I had not attempted to update the firmware -- via app or otherwise -- recently. In fact, I have not used the app since the initial setup.