NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR50 SSID=NETGEAR41, after reset see ORBI57 but neither default or my password unlock router
I was having some router issues after a circuit got tripped (the RBR50 is on a UPS whidh did not stay up before I reset the circuit). Could not get the RBR50 to come cleanly up and stable. Decided ...
There may be a misconception over how fast things happen when resetting an Orbi. I just did a Factory Reset on my spare Orbi:
Time 0 seconds - press paperclip into reset hold. Power LED turns Orange immediately, then begins to flash
10 seconds - remove paperclip from reset hole. Power LED turns Green
Ring light on top begins to cycle on/off. Not "fade", simply on/off.
1:05 Ring light begins to fade on/ fade off
2:40 Ring light turns solid white. (and seems to stay on solid white until I "do something".
Connect ethernet cable (or log into the WiFi using the SSID/password on the product label. I prefer the ethernet cable.)
NOTE: I leave my network adapter on "get an IP address using DHCP. I do not set a static IP on my computer.
The Orbi's IP will be my "gateway" address. (Most of the time, this is 192.168.1.1. In MY case, this Orbi is connected to another Orbi that has already taken 192.168.1.1, so this Orbi decided to use 10.0.0.1)
Open a web browser and connect to http://orbilogin.net (or, the gateway IP)
IThe screen comes up "For fastest setup...". I ignore that, scroll down to the bottom and click on "If you don't have a compatible smartphone..."
Answer a bunch of questions. Skip satellite setup (do that later) Enter new admin password & security questions. Set up WiFi SSID/password.. ignore registration (done that already). ignore offers..... yada yada yada.
White light remains ON.
There should be NO HURRY.
TaoKao wrote:I was having some router issues after a circuit got tripped (the RBR50 is on a UPS whidh did not stay up before I reset the circuit). Could not get the RBR50 to come cleanly up and stable. Decided that it was easy enough to rebuild, so went through the set up "new" router on my phone. I had set the password, didn't let me connect to the router. I used the reset procedure, neither my or the default password would allow me to router. At this timwe I noticed that the router when powered on came up with SSID=NETGEAR41 rather than ORBI57. When I reset after power on I could see SSID=ORBI57 and could try both passowrds which fail. Looks like after a one minute timeout SSID=ORBI57 goes away till I repeat. I had seen in posts to hold RESET for 30 seconds and also pull power after that, didn't work for the "hard reset". Any ideas?
wow....the only thing I can recommend is NOT use the app
If you have to reset/rebuild anything do it with a PC login.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings