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Forum Discussion
TaoKao
Feb 14, 2021Aspirant
RBR50 SSID=NETGEAR41, after reset see ORBI57 but neither default or my password unlock router
I was having some router issues after a circuit got tripped (the RBR50 is on a UPS whidh did not stay up before I reset the circuit). Could not get the RBR50 to come cleanly up and stable. Decided ...
- Feb 14, 2021
There may be a misconception over how fast things happen when resetting an Orbi. I just did a Factory Reset on my spare Orbi:
Time 0 seconds - press paperclip into reset hold. Power LED turns Orange immediately, then begins to flash
10 seconds - remove paperclip from reset hole. Power LED turns Green
Ring light on top begins to cycle on/off. Not "fade", simply on/off.
1:05 Ring light begins to fade on/ fade off
2:40 Ring light turns solid white. (and seems to stay on solid white until I "do something".
Connect ethernet cable (or log into the WiFi using the SSID/password on the product label. I prefer the ethernet cable.)
NOTE: I leave my network adapter on "get an IP address using DHCP. I do not set a static IP on my computer.
The Orbi's IP will be my "gateway" address. (Most of the time, this is 192.168.1.1. In MY case, this Orbi is connected to another Orbi that has already taken 192.168.1.1, so this Orbi decided to use 10.0.0.1)
Open a web browser and connect to http://orbilogin.net (or, the gateway IP)
IThe screen comes up "For fastest setup...". I ignore that, scroll down to the bottom and click on "If you don't have a compatible smartphone..."
Answer a bunch of questions. Skip satellite setup (do that later) Enter new admin password & security questions. Set up WiFi SSID/password.. ignore registration (done that already). ignore offers..... yada yada yada.
White light remains ON.
There should be NO HURRY.
CrimpOn
Feb 14, 2021Guru - Experienced User
A Factory Reset will put the Orbi back "the way it came out of the box".
The WiFi SSID and password will match what is printed on the product label (usually on the bottom).
The Orbi web interface (http://orbilogin.net) will have credentials "admin" and "password".
("admin" cannot be changed, and the setup process will urge you to make up a "less guessable" password.)
https://www.youtube.com/watch?v=cMw4ePACgc4
If you have done nothing to customize the Orbi, it should be "ready to use" as soon as the WiFi appears and the Ring light goes through the normal sequence. https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
Many users prefer to change the WiFi name to something more personal. (I always set new WiFi systems to exactly match the one they are replacing so that I do not have to go around and reprogram everything.) In that case, the Orbi needs to be configured.
We old timers on the forum have seen so many complaints about the Orbi "app" that we avoid it. People who have no problems with the app are not likely to come to the forum and complain, so we may be reacting to a very tiny minority of customers. No way to know.
As to the NETGEAR41 SSID, that sounds like there is a "non-Orbi" WiFi system nearby.
TaoKao
Feb 14, 2021Aspirant
Update, I found my ethernet dongle and configured my Mac to use DHCP with manual 192.168.1.2. Saw link but could not browse 192.168.1.1 either via http or https. Did a reset and saw briefly connectivity. Removed the paperclip and saw DHCP come up and I could connect to the ORBI. Screen was to setup new. I started to go through this but then the reset timed out, the ORBI light went green, and the hard connection went away. Did this a half dozen times trying to speed run it, got past the check for internet and to select how to configure on my best try. Progress?