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RBR50 steady white light and can't connect to orbilogin.net
I've got an Orbi RBR50 and RBS50, with a Verizon G1100 modem. Everything worked perfectly until this morning when the Verizon tech rebooted my router to troubleshoot. My modem reboot worked but the...
When connected to the Orbi system with a PC, what IP address do you find on your PC? Should be a 10.x IP address string.
Try 10.0.0.1 in a web browser with a PC connected to the RBR?
Might contact your ISP to have them help you ensure the ISP router is configured correctly for items 1 or 2 listed in the suggestions for ISP modems that have built in routers.
Or give item #3 a try on the RBR.
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...
Thanks for that info. I tried all of that with no luck.
I did restore my modem settings from a few days ago, when everything worked. Wireless is off on my modem. From the modem's LAN port I have Ethernet to the Orbi's Internet port.
I cannot get to orbilogin.net or .com. When I try to connect to the orbiXX network, it will not connect. Same thing with the Orbi app.
When I look at my modem's network settings, I now see the RBR50 is connected to my FIOS modem with an ip of 192.1681.X. The status however is listed as blocked.
I'm pretty confused at this point about why the modem appears to be blocking access to the Orbi. I have no parental controls, access controls, etc.
When connected to the Orbi system with a PC, what IP address do you find on your PC? Should be a 10.x IP address string.
Try 10.0.0.1 in a web browser with a PC connected to the RBR?
Might contact your ISP to have them help you ensure the ISP router is configured correctly for items 1 or 2 listed in the suggestions for ISP modems that have built in routers.
Or give item #3 a try on the RBR.
When I connect from my laptop I get a 172.27.1.X address. But I cannot access this IP via browser.
Update. I do not understand this at all, but I again rebooted my modem and RBR50 and actually was able to login and set up my Orbi. I am able to connect via wireless on both my phone and iPad. The Orbi is in AP mode so it is handling all the wireless.
Hopefully this will hold up for more than 30 minutes.
Thank you so much for your patience and help. I guess rebooting my FIOS router 50 times was the trick 🙄