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Forum Discussion
jameswang510
Nov 18, 2019Aspirant
RBR50 system failure
I have a RBK53 system which has been working perfectly for almost 1 year. However, 2 dyas ago, the router (RBR50) had some connection problems could not be solved by rebooting the system. So I press ...
CrimpOn
Nov 18, 2019Guru - Experienced User
It would help if you comment on how the Orbi was set up. For example, during the setup did you specify a name for the Orbi WiFi SSID that is different from the name that is printed on the label (on the bottom)? I certainly did, because my practice is to name every new WiFi router exactly the same as the previous one so that I do not have to go around and reconfigure everything. If done correctly, the reset process will set the SSID and password back to the original values (on the label).
During the factory reset, did the power LED turn amber, and then begin to flash amber?
- jameswang510Nov 18, 2019Aspirant
Thank you for your reply, the main problem now is I can not even set up the system by its APP not to mention rename the SSID name. During the factory reset, I saw the power LED light turn amber, and then begin to flash amber at the begining, however it became solid green at last. There was a time the LED turned amber, and then begining to flash amber a few times and it finally falshed red.
- CrimpOnNov 18, 2019Guru - Experienced User
Once it begins to flash amber, stop holding the paperclip in and begin the setup. Red is definitely bad.
- jameswang510Nov 18, 2019Aspirant
I tried again few minutes ago, this time the LED was solid green no matter how long I held the paperclip, I think the router is done:smileysad: