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Forum Discussion
NorthernApe
Aug 31, 2021Aspirant
RBR50 to RBS50 connectivity issue
I have an RBR50 connected directly to a BT Openreach ONT and running in router mode. The internet connection is up and running and stable. There are two RBS50 satellites spread through the ground flo...
- Sep 01, 2021
I think I have accepted that getting the satellites hard-wired using powerline adaptors is pretty much dead in the water and there doesn't seem to be that great an advantage speed-wise over the MESH network anyway!
With that in mind, can I get an opinion on the optimum settings for the Orbi router? Attached is a screenshot of the wireless settings.
plemans
Aug 31, 2021Guru - Experienced User
a couple things.
1. running 2 routers in router mode can cause issues. its called a double nat. https://kb.netgear.com/30186/What-is-Double-NAT
2. Is there a powerline adapter connected back to the bt openreach router or just to the orbi router?
3. powerline is sensitive to interference and a lot of things can interfere with powerline. these include: electronics going bad, cheap cell phone chargers, high draw appliances, old/bad/cheap/sketchy wiring, arc fault circuits, gfci outlets, surge protectors, and poorly made electronics. If the powerline backhaul isn't staying stable/connected, I'd be looking at the powerline system and not the orbi system.
NorthernApe
Aug 31, 2021Aspirant
Thanks for your comments. plemans.
plemans wrote:a couple things.
1. running 2 routers in router mode can cause issues. its called a double nat. https://kb.netgear.com/30186/What-is-Double-NAT
I have FTTP connected directly to the BT Openreach ONT box, which I believe is a modem not a router. I'm not aware of any settings for this box that I can access to check for a double NAT issue. I have checked the connected devices and they are all using the Orbi provided IP address.
I used to have a Fritzbox modem (my ISP, ZEN Internet, provided this) between the ONT and the Orbi with the Orbi being set to AP mode. I read that the Orbi could be connected directly to the ONT, be set to Router mode, and get an internet connection via PPPOE, and this is what I have done.
2. Is there a powerline adapter connected back to the bt openreach router or just to the orbi router?
The connectivity route is:
ONT -> Orbi (Router mode) -> Powerline --> Powerline -> Satellites (x2)
Each satellite has its own powerline adaptor.
3. powerline is sensitive to interference and a lot of things can interfere with powerline. these include: electronics going bad, cheap cell phone chargers, high draw appliances, old/bad/cheap/sketchy wiring, arc fault circuits, gfci outlets, surge protectors, and poorly made electronics. If the powerline backhaul isn't staying stable/connected, I'd be looking at the powerline system and not the orbi system.
The satellites aren't connecting using the ethernet (powerline) backhaul, only via 5G, and this isn't even getting correctly represented in the Orbi app. According to the app, the satellites aren't connected at all. The network was working fine up to around a week ago and I can't think of any additions, electronically, that have been added to cause this. I can't even blame a firmware update as there hasn't been one for a while!
- plemansAug 31, 2021Guru - Experienced User
@NorthI have FTTP connected directly to the BT Openreach ONT box,----sorry, your comments made it seem like this was a router which openreach does have. tough to know 100% without a model number. which I believe is a modem not a router. I'm not aware of any settings for this box that I can access to check for a double NAT issue. I have checked the connected devices and they are all using the Orbi provided IP address.
I used to have a Fritzbox modem (my ISP, ZEN Internet, provided this) between the ONT and the Orbi with the Orbi being set to AP mode. I read that the Orbi could be connected directly to the ONT, be set to Router mode, and get an internet connection via PPPOE, and this is what I have done.----good to hear. No instabilies from the router? It functions properly? its just the satellites with issues?
2. Is there a powerline adapter connected back to the bt openreach router or just to the orbi router?
The connectivity route is:
ONT -> Orbi (Router mode) -> Powerline --> Powerline -> Satellites (x2)
Each satellite has its own powerline adaptor.
3.
The satellites aren't connecting using the ethernet (powerline) backhaul, only via 5G, and this isn't even getting correctly represented in the Orbi app. According to the app, the satellites aren't connected at all. ----so you disconnected the powerline? Again, if somethings causing interference on the powerline, it can be switching back and forth from powerline (which is sees as ethernet) and the 5ghz backhaul. This can cause instabliities and the app can be showing the wrong connection. The network was working fine up to around a week ago and I can't think of any additions, electronically, that have been added to cause this.----it doesn't have to be an addition. It can be something as simple as a cell phones power supply going bad that can cause interference. Or a piece of electronics. And that electronics might not go bad for a long time as some electronics don't care about a clean power going to them. but when your using powerline, you need devices that aren't causing feedback into the power system. Its tough to troubleshoot when it does happ. I can't even blame a firmware update as there hasn't been one for a while!
why are you using powerline backhaul? home to large? walls to thick or made of a material that blocks wifi? Again, if the powerline isn't stable and the home isn't condusive to wifi, you've got an instable mesh system.
- NorthernApeAug 31, 2021Aspirant
plemans wrote:
@NorthI used to have a Fritzbox modem (my ISP, ZEN Internet, provided this) between the ONT and the Orbi with the Orbi being set to AP mode. I read that the Orbi could be connected directly to the ONT, be set to Router mode, and get an internet connection via PPPOE, and this is what I have done.----good to hear. No instabilies from the router? It functions properly? its just the satellites with issues?
Yes, it functions perfectly! When I run the inbuilt speed test function on the Orbi I get full the full download / upload speeds I subscribe to.
3.
The satellites aren't connecting using the ethernet (powerline) backhaul, only via 5G, and this isn't even getting correctly represented in the Orbi app. According to the app, the satellites aren't connected at all. ----so you disconnected the powerline? Again, if somethings causing interference on the powerline, it can be switching back and forth from powerline (which is sees as ethernet) and the 5ghz backhaul. This can cause instabliities and the app can be showing the wrong connection.
I don't even see the ethernet backhaul. Just the 5G.
The network was working fine up to around a week ago and I can't think of any additions, electronically, that have been added to cause this.----it doesn't have to be an addition. It can be something as simple as a cell phones power supply going bad that can cause interference. Or a piece of electronics. And that electronics might not go bad for a long time as some electronics don't care about a clean power going to them. but when your using powerline, you need devices that aren't causing feedback into the power system. Its tough to troubleshoot when it does happ.
That figures! I've tried all the troubleshooting and resetting that I can, within my limited knowledge of the subject.
why are you using powerline backhaul? home to large? walls to thick or made of a material that blocks wifi? Again, if the powerline isn't stable and the home isn't condusive to wifi, you've got an instable mesh system.
I live in a medium sized 19th century cottage with a mixture of modern and old building materials. I've always thought that having a "wired" network would be superior to a wireless one.
- plemansAug 31, 2021Guru - Experienced User
Wired usually is superior to wireless.
What is your home made of?
Plaster lathe, brick, concrete, metal, all does a great job of blocking wireless. If thats the case, wired is best.
But if you're wired option is using powerline and its having issues, then you're caught between a rock and a hard place.
Try disconnecting the powerline backhaul and see how it functions over just wireless.
I know when I'm running ethernet backhaul, it takes a bit to show up in the app/gui that is wired. So it might be flipping back and forth between the 2 connections.