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jdpg2's avatar
jdpg2
Apprentice
Jun 03, 2018

RBR50 Unable to Enable Guest Wifi or Update firmware

A new strange one in the Orbi world.  I am Unable to activate the guest network from my Orbi router web page, unable to see the Guest wifi button in the Orbi app.  Unable to update the firmware on either the router or the satelite.  and why i try to select upload firmware or enable "Apply" on the enable guest network page i am greated with this page...

400 Bad Request

This server does not support the operation requested by your client.

 

I am running 2.1.4.10, in AP mode.  I have rebooted both RBR50 and RBS50 with no effect.

 

PS FURRY please dont ask me for my router brand etc, its irreleveant to this discussion.

 

Troubleshooting

3 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Jun 03, 2018

    I don't ask for router model unless it's not meantioned nor listed in the tag line of your initial post, so I see that you've tagged the RBR50? Since we all know this is a NG forum, we can presume brand doesn't matter huh? Asking is relevant since if it's not known, kind hard to place the model as not all models may have issues like yours. :smileywink:

     

    So have you tried a differenct browser and or PC/Laptop?  Same thing happen? 

    Besure to clear out all browser caches then try again. 

    If you updated, try a factory reset if rebooting and trying other browsers doesn't seem to help any. 

    Try a clean re-load of same FW version, factory reset the set up from scratch and see if it still happens. 

     

    If nothing works, then you might contact NG support and ask about this, since we haven't seen any one else post about this particular issue.